Terms and Conditions
Welcome to Essentials Hoodie. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from https://auessentialshoodie.com (the “Website”), you agree to comply with and be bound by these Terms. Please read them carefully before using our Website.
1. About Us
Essentials Hoodie is a fashion brand offering high-quality apparel and accessories.
Contact Email: sales@auessentialshoodie.com.
2. Orders and Payments
All prices are displayed in AUD ($) unless stated otherwise.
Orders are subject to availability and acceptance.
Payments can be made securely via debit/credit cards, PayPal, and other available methods at checkout.
We reserve the right to refuse or cancel any order where fraud or misuse is suspected.
3. Shipping and Delivery
We ship across Australia and internationally (where applicable).
Standard delivery timelines: Australia (2–5 working days), International (7–14 working days).
Shipping costs are displayed at checkout.
Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
4. Returns and Refunds
You may return unworn, unused items with original tags within 14 days of delivery for a refund or exchange.
Items such as underwear, swimwear, and personalised goods are non-returnable for hygiene reasons.
Refunds are processed to the original payment method within 7–10 working days after we receive the returned item.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
5. Intellectual Property
All content on this Website—including images, text, graphics, designs, and logos—is the property of Essentials Hoodie and protected under Australian and international copyright laws. You may not reproduce, distribute, or use our content without prior written consent.
6. Limitation of Liability
We aim to ensure product descriptions and details are accurate. However, slight variations (e.g., colour due to screen settings) may occur.
Essentials Hoodie shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
Nothing in these Terms limits your statutory consumer rights under Australian law.
7. Privacy and Data Protection
Your privacy is important to us. We collect and process personal information in line with our Privacy Policy, which complies with UK GDPR and Australian Privacy Principles (APPs).
8. Promotions and Discounts
Promotional codes are valid for a limited time and may not be combined with other offers.
Discounts cannot be applied retroactively to previous orders.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the Australian courts.
101. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of the Website indicates acceptance of the updated Terms.
11. Contact Us
For questions regarding these Terms, please contact us:
📧 Email: sales@auessentialshoodie.com
🌐 Website: https://auessentialshoodie.com